Every product has to be tested by our employees before it is released to the stores of the chain. This means that when we talk to a new supplier about a possible purchase, they provide the purchasing manager with samples of their products, which need to be tested simply by being a consumer. In order to be as objective as possible, this test can be carried out by any employee of the support or distribution centre at home and provide the manager with feedback: whether the product is satisfactory in its qualities; whether you are willing to use it in the future; what you didn’t like etc.
Based on many factors – but also based on feedback from employees after the test – the manager makes a decision: whether or not to bring that product into the stores. Yes, it is possible to influence decision-making even in this pleasant way.
Our interaction helps and strengthens us, and also, brings us closer to achieving the company’s mission – to improve people’s daily lives by making products for home and pleasure more accessible.